Pottery Barn Careers | Latest Customer Service Jobs
Are you looking for work in the home decor and furniture business? At Pottery Barn careers centre around providing stylish, high-quality furniture and accessories with a trusted reputation for classic design and modern living. With store locations and hiring hubs throughout the United States—including major markets such as New York, California, Illinois and Texas—Pottery Barn careers offer access to both retail and design-driven roles.
If you look at Pottery Barn jobs, you can find jobs on the sales floor, in the showroom, online, and in operations. The brand focusses on culture, training, and growth to help you build a meaningful career, no matter if you’re a new employee eager to learn in a creative retail setting, a bilingual salesperson, or an experienced designer.
| Company Name: | Pottery Barn |
| Job Location: | York, California, Illinois |
| Job Type | Full-time, Part-time, Internships |
| Publishing Date | 31st Oct, 2025 |
Pottery Barn Careers | Latest Sales Asscociate, Design Specialist Jobs
About Pottery Barn
Pottery Barn belongs to the home furnishings sector, offering furniture, bedding, lighting, rugs and décor for modern homes. The brand was founded in 1949 and has become a leading omni-channel retailer of stylish, functional home goods.
Today Pottery Barn is a subsidiary of Williams‑Sonoma, Inc. and combines strong retail presence with online and catalogue channels. It is known for both quality design and customer service, operating in the United States, Canada, Australia and beyond. The brand’s strengths include its expansive product range, trusted brand reputation and commitment to delivering both comfort and style in home décor.
Work Culture at Pottery Barn Jobs
In the home-furnishings retail world, teams thrive when they balance creativity with customer-focus—Pottery Barn is no exception. Employees are drawn to the company for its inclusive and collaborative environment, where diverse perspectives are welcomed and teamwork drives success. The culture emphasises learning and innovation, offering continuous development opportunities and a chance to engage with both design-minded colleagues and retail experts. With its affiliation to a larger group and global standards, Pottery Barn supports a workplace committed to high-quality service and creative excellence.
Job Positions
Pottery Barn offers a variety of roles across retail, design, e-commerce, operations and supply chain. Whether you prefer interacting directly with customers in-store or working behind the scenes to deliver online experiences, the company provides a broad selection of jobs that align with different interests and career stages.
- Sales Associate
- Visual Merchandiser
- Design Studio Specialist
- Store Manager
- E-commerce Specialist
- Supply Chain Coordinator
Eligibility Criteria
Pottery Barn needs to keep its employees interested and skilled in order to provide both beautiful goods and great service. The company wants to hire people who are enthusiastic, willing to learn, and have a strong focus on customer service.
- A high school diploma or the equivalent is required, and for design or specialised jobs, post-secondary education is preferred.
- Very good at talking and writing things down
- Having worked in a store, design studio, or customer service before is recommended.
- Being able to work various hours, including nights, weekends, and busy shopping times
- You should know how to use a computer and be able to use POS systems or online tools.
- A creative mind that keeps an eye on design and home decor trends
- Being willing to adapt and learn new jobs and having a team player attitude
Salary & Benefits
Pottery Barn’s compensation aligns with industry standards for retail and home-furnishings brands, offering competitive base pay plus opportunities for growth and recognition. Beyond pay, the company provides benefits designed to support both personal and professional well-being.
Salary Ranges (United States – approximate hourly rates):
- Sales Associate: from about US $16 per hour.
- Stock/Operations Associate: about US $17–$18 per hour.
- Design Studio Specialist / Visual Specialist: about US $22+ per hour in some markets.
Benefits (typical examples):
- Employee discount across Pottery Barn and sister brands
- Health, dental and vision insurance (for eligible associates)
- Paid holidays and vacation time
- Retirement savings plan (401(k) with company match)
- Training and development programs for career growth
- Flexible shift options including part-time and full-time roles
Latest Job Openings
| Job Title | Location | Apply |
|---|---|---|
| Design Sales Specialist/Home Stylist | Hackensack, NJ | Submit Application |
| Stock Associate | Roseville, CA | Submit Application |
| Cashier | San Diego, CA | Submit Application |
| Seasonal Stock Assoc | Rogers, AR | Submit Application |
| Design Manager | Durham, NC | Submit Application |
How to Apply Pottery Barn’s Careers?
Are you ready to apply for a job at Pottery Barn? To send in your application and stay involved throughout the process, follow these steps.
- Go to the jobs page for Williams-Sonoma, Inc. and click on “Apply Here” under the “Pottery Barn” brand.
- You can narrow down your job search by location, department, or type of work (retail, design, e-commerce, etc.).
- Sign up for a candidate profile or make one if you already have one, then upload your resume and portfolio if they are appropriate.
- Fill out the online application form with your personal information, availability, work history, and any other information that is asked for.
- Check your information and send it in. Also, make sure you get an email confirming that you sent the application.
- Keep an eye on your email and the candidate site for news, interview invites, and new tasks.
- Keep your phone on and check your spam folder for texts from the people hiring you.
FAQS
Q1: How do I apply for jobs at Pottery Barn?
You apply online through the Williams-Sonoma, Inc. careers portal by selecting the Pottery Barn brand and finding openings that match your desired role and location.
Q2: What types of roles does Pottery Barn hire for?
Roles include retail sales associate, visual merchandiser, design studio specialist, store manager, e-commerce specialist, supply chain coordinator and more.
Q3: What kind of experience is needed to work at Pottery Barn?
While entry-level roles may require minimal experience, many positions ask for customer-service or retail background, familiarity with design or décor concepts (especially for studio/visual roles), and flexibility in scheduling.
Q4: What salary can I expect at Pottery Barn?
Hourly pay for retail roles often starts around US $16–18 per hour depending on region. Design-oriented and specialist roles may earn higher rates.
Q5: Are there benefits working at Pottery Barn?
Yes — eligible employees can benefit from health and vision insurance, paid holidays and vacation, retirement savings plans, employee discounts and development programs.
